Food Security – Hamper House

Worker packing food goods into hampers

Essential Food Support with Dignity and Care

Hamper House is Big Yellow Umbrella’s dedicated food security program, supporting individuals and families across Camden, Campbelltown, and Wollondilly who are experiencing financial stress or temporary hardship. We know that asking for help isn’t always easy — that’s why Hamper House is designed to be welcoming, respectful, and judgement‑free.

Our goal is simple: ensure that no one in our community goes without the essentials they need to stay healthy, nourished, and supported.


What Hamper House Provides

Nutritious food hampers

We prepare a range of hampers tailored to different household needs, including:

  • Fresh produce (when available)
  • Pantry staples
  • Long‑life items
  • Household essentials
  • Special dietary options where possible

Emergency food relief

For people facing sudden or unexpected hardship, we offer:

  • Same‑day or next‑day support (subject to availability)
  • Guidance on accessing additional emergency relief services
  • Links to crisis support and case management if needed

Warm, respectful support

Every interaction is grounded in dignity and compassion. Our team:

  • Welcomes everyone without judgement
  • Maintains privacy and confidentiality
  • Offers a friendly, supportive environment
  • Helps connect you with other BYU programs if you choose

Who Can Access Hamper House

Hamper House is available to:

  • Individuals and families experiencing financial stress
  • People facing temporary hardship
  • Community members affected by unexpected life events
  • Anyone needing short‑term food support

There are no complicated requirements — just reach out and we’ll guide you through the process.


How Hamper House Works

1. Contact our team

Get in touch to request a hamper or discuss your situation.

2. We prepare your hamper

Our team assembles a package based on availability and your household needs.

3. Collect your hamper

Pick‑up is arranged discreetly and respectfully. In some cases, delivery may be available for people with limited mobility or transport barriers.

4. Access additional support (optional)

If you need more than food support, we can connect you with:

  • Crisis Support & Case Management
  • Parenting and family programs
  • Education & Training
  • Community activities and social groups

Why Food Security Matters

Food insecurity affects wellbeing, mental health, family stability, and the ability to participate fully in community life. Hamper House helps reduce stress, restore dignity, and create breathing room for people working through difficult times.

Our approach is grounded in:

  • Compassion — meeting people where they are
  • Practicality — providing real, immediate support
  • Community — ensuring no one faces hardship alone

Get Support

If you or someone you know needs food assistance, Hamper House is here to help.

Contact us to request a hamper or learn more about the program.


Program Enquiry
Food donation hamper.

BYU Food Security – Hamper House

Providing food relief and essential supplies to families experiencing hardship, helping reduce stress and support dignity during difficult times.

“Thank you to all the workers at Narellan today, amazing service with an emergancy food hamper!”

Karen, Narellan

Client Feedback

Kind Words From Clients of Big Yellow Umbrella

We’re proud to support families, young people, and senior members of our community. Here’s what some of our clients have shared about their experiences with Big Yellow Umbrella.

Such a wonderful community program! My little one loved the Baby La La program and it was a great opportunity to meet other mums. Dani, the program leader brought great energy to the class and the content was always fantastic.

Danielle

Narellan
Danielle
Big Yellow Umbrella Community Town Center is a true gem in our community. From the moment you walk through the doors, you are greeted with warmth and a sense of belonging. The vibrant atmosphere and friendly staff make every visit a delightful experience. The variety of programs and events offered at the town center is impressive. Whether you're interested in fitness (Thai chi), art workshops, kids workshop or community gatherings, there is something for everyone to enjoy. The center truly fosters a sense of community spirit and togetherness.

Freddie

Campbelltown
Freddie
Baby La La is amazing! A fun, new theme every week, a new song sheet to take home and add to the repertoire, and most importantly excellent bonding time with bub. Music, movement and reading - my daughter and I loved it. Thank you Big Yellow Umbrella - we can’t wait for the next one!

Amy

Narellan
Amy