Governance & Policies

Story book reading time with babies for book week

Overview

At Big Yellow Umbrella, we’re committed to creating a safe, inclusive, and supportive environment for everyone in our community. Our policies are designed to reflect our values of respect, integrity, and compassion, ensuring that all our programs and services operate with the highest standards of care.

Whether you’re accessing our services, volunteering, or working with us, these guidelines are here to protect and support you. Explore our policies below to learn more about how we work to uphold these principles every day.

Privacy Policy

Privacy Policy_web Download

Ethical Sourcing & Modern Slavery Policy

Ethical Sourcing and Modern Slavery Policy_Web Download

Code of Conduct Policies and Procedures

Code of Conduct_Web Download

Statement of Commitment to Child Safety Standards

Statement of Commitment to Child Safe Standards_web Download

Child Safe Policy

Child Safe Policy_Web Download

Chld Safe Code of Conduct

Child Safe Code of Conduct – Web Download

“Amazing centre and even more amazing staff! They are so so friendly, kind, welcoming, and go above and beyond for everyone.”

Z A, Campbelltown

Our Programs Get Involved

Client Feedback

Kind Words From Clients of Big Yellow Umbrella

We’re proud to support families, young people, and senior members of our community. Here’s what some of our clients have shared about their experiences with Big Yellow Umbrella.

Such a wonderful community program! My little one loved the Baby La La program and it was a great opportunity to meet other mums. Dani, the program leader brought great energy to the class and the content was always fantastic.

Danielle

Narellan

Big Yellow Umbrella Community Town Center is a true gem in our community. From the moment you walk through the doors, you are greeted with warmth and a sense of belonging. The vibrant atmosphere and friendly staff make every visit a delightful experience. The variety of programs and events offered at the town center is impressive. Whether you're interested in fitness (Thai chi), art workshops, kids workshop or community gatherings, there is something for everyone to enjoy. The center truly fosters a sense of community spirit and togetherness.

Freddie

Campbelltown

Baby La La is amazing! A fun, new theme every week, a new song sheet to take home and add to the repertoire, and most importantly excellent bonding time with bub. Music, movement and reading - my daughter and I loved it. Thank you Big Yellow Umbrella - we can’t wait for the next one!

Amy