Introduction
These Terms of Use govern your access to and use of the Big Yellow Umbrella website and any related online services. By accessing or using this website, you agree to comply with these Terms. If you do not agree, please discontinue use of the site.
Purpose of the Website
The Big Yellow Umbrella website provides information about our programs, services, events, and community initiatives. It also offers resources, contact options, and ways to engage with our organisation.
The website is intended for general informational purposes only and should not be considered professional, legal, financial, or emergency advice.
Use of the Website
Acceptable Use
You agree to use the website in a lawful, respectful, and responsible manner. You must not:
- engage in any activity that disrupts or interferes with the website
- attempt to gain unauthorised access to systems, data, or user accounts
- use the website for fraudulent, harmful, or illegal purposes
- upload or transmit harmful code, malware, or malicious content
- impersonate any person or organisation
Accuracy of Information
Big Yellow Umbrella makes every effort to ensure the information on this website is accurate and up to date. However, we do not guarantee that all content is complete, current, or error‑free.
Information may change without notice, including program details, availability, and service offerings.
Third‑Party Links
This website may contain links to external websites or resources. These links are provided for convenience only. Big Yellow Umbrella does not endorse, control, or take responsibility for the content or practices of third‑party sites.
Intellectual Property
Ownership
All content on this website — including text, images, graphics, logos, videos, and downloadable materials — is owned by Big Yellow Umbrella or used with permission.
Permitted Use
You may view, share, or print content for personal, non‑commercial use.
You must not:
- reproduce, distribute, or modify content without permission
- use our branding, logo, or materials for commercial purposes
- claim ownership of any content on this site
Privacy
Your use of this website is also governed by our Privacy Policy, which outlines how personal information is collected, stored, and used.
Please review the Privacy Policy for full details.
User Contributions
Submitted Information
If you submit information through forms, enquiries, or feedback tools, you agree that:
- the information is accurate and lawful
- you have the right to provide it
- Big Yellow Umbrella may use it for the purpose for which it was submitted
Prohibited Content
You must not submit content that is:
- abusive, threatening, or discriminatory
- defamatory or misleading
- unlawful or harmful
- invasive of another person’s privacy
Disclaimer
General Disclaimer
The website is provided “as is” without warranties of any kind. Big Yellow Umbrella does not guarantee:
- uninterrupted or error‑free operation
- that the website will be free from viruses or security vulnerabilities
- the accuracy, completeness, or reliability of content
No Emergency or Crisis Service
This website is not a crisis support service.
If you or someone else is in immediate danger, call 000 or contact appropriate emergency services.
Limitation of Liability
To the fullest extent permitted by law, Big Yellow Umbrella is not liable for any loss, damage, or injury arising from:
- use of or inability to use the website
- reliance on website content
- unauthorised access to or alteration of your data
- third‑party websites or services
Changes to These Terms
Big Yellow Umbrella may update these Terms of Use at any time. Changes take effect when published on this website. Continued use of the site indicates acceptance of the updated Terms.
Termination of Access
Big Yellow Umbrella may suspend or terminate access to the website at its discretion, including where a user breaches these Terms.
Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be handled under the jurisdiction of NSW courts.
Contact Us
If you have questions about these Terms of Use, please contact:
Big Yellow Umbrella
16–24 Queen Street, Narellan NSW 2567
Phone: 1300 000 298
Email: info@yellowumbrella.org.au